Enrollees with Military PCM , 2005 Composite Scores, North Navy


Enrollees with Military PCM , North Navy 2005 Composite Scores
	Ease of Access		Communication and Customer Service				Ratings				Prevention	Healthy Behavior
	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behavior
Benchmark	76	76	91	90	63	87	58	72	73	74	91	80
CONUS MHS	64	64	85	85	54	81	54	55	66	67	91	74
NAVY	65	65	86	85	54	81	54	55	68	65	90	74
NORTH	63	63	85	84	53	81	52	54	66	65	91	74
North Navy	63	62	85	84	52	84	51	52	69	65	91	73
NBHC Little Creek	65	64	83	81	56	81	51	54	73	64	90	71
NBHC Navsta Sewells	61	55	81	79	55	82	48	44	66	57	90	71
NBHC Oceana	63	59	84	82	53	88	51	45	65	69	88	70
NH Camp Lejeune	63	58	84	84	53	91	53	48	72	67	89	74
NH Cherry Point	61	56	79	82	51	78	44	46	69	61	92	70
NH Great Lakes	64	73	90	88	51	76	50	60	71	72	91	73
NMC Portsmouth	64	61	88	84	53	90	51	53	70	60	91	71
NMCL Annapolis	62	61	81	85	*******	*******	49	52	75	67	87	88
NMCL Patuxent River	66	73	85	86	50	86	49	58	73	64	92	78
NMCL Quantico	56	63	83	83	47	80	47	49	58	64	90	76
NNMC Bethesda	65	63	86	88	50	75	56	63	67	64	93	80
Naval Health Care New England	66	72	89	87	50	83	54	57	65	73	91	*******
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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