Enrollees with Military PCM , Claims Processing , North Navy


Enrollees with Military PCM , North Navy Claims Processing Claims Handled in a Reasonable Time
	2003	2004	2005	Trend
Benchmark	81	83	86	5
CONUS MHS	78	80	80	2
NAVY	76	80	80	4
NORTH	73	78	81	8
North Navy	73	79	84	11
NBHC Little Creek	*******	*******	83	*******
NBHC Navsta Sewells	*******	*******	82	*******
NBHC Oceana	*******	*******	87	*******
NH Camp Lejeune	79	78	87	8
NH Cherry Point	77	68	82	5
NH Great Lakes	56	76	74	18
NMC Portsmouth	66	88	92	26
NMCL Annapolis	*******	*******	*******	*******
NMCL Patuxent River	*******	*******	86	*******
NMCL Quantico	78	72	82	4
NNMC Bethesda	73	81	77	3
Naval Health Care New England	74	77	84	10
Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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