Enrollees with Military PCM , 2005 Composite Scores, North Air Force


Enrollees with Military PCM , North Air Force 2005 Composite Scores
	Ease of Access		Communication and Customer Service				Ratings				Prevention	Healthy Behavior
	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behavior
Benchmark	76	76	91	90	63	87	58	72	73	74	91	80
CONUS MHS	64	64	85	85	54	81	54	55	66	67	91	74
AIR FORCE	66	65	86	85	56	82	56	57	63	68	92	78
NORTH	63	63	85	84	53	81	52	54	66	65	91	74
North Air Force	64	63	86	85	55	82	55	57	62	66	92	79
1st Med Grp-Langley	59	51	80	81	56	80	50	49	64	67	94	79
375th Med Grp-Scott	62	66	87	85	44	77	54	55	59	59	93	79
66th Med Grp-Hanscom	63	73	91	89	49	78	47	63	66	72	94	72
74th Med Grp-Wright-Patterson	68	69	92	87	58	76	59	61	62	70	91	*******
89th Med Grp-Andrews	61	61	84	87	60	*******	56	53	61	61	92	82
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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