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Enrollees with Military PCM , North Air Force Customer Service Problem with Paperwork |
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| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 59 | 71 | 73 | 14 |
| CONUS MHS | 54 | 71 | 66 | 11 |
| AIR FORCE | 57 | 74 | 67 | 10 |
| NORTH | 51 | 67 | 64 | 13 |
| North Air Force | 54 | 69 | 67 | 13 |
| 1st Med Grp-Langley | 48 | 74 | 75 | 27 |
| 375th Med Grp-Scott | 57 | 66 | 55 | -2 |
| 66th Med Grp-Hanscom | 57 | 71 | 56 | -1 |
| 74th Med Grp-Wright-Patterson | 53 | 68 | 70 | 17 |
| 89th Med Grp-Andrews | 54 | 61 | *** | *** |
| Source: 2005 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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