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Enrollees with Civilian PCM , All Regions Claims Processing 2005 |
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| Claims Handled in a Reasonable Time | Claims Handled Correctly | |
| Benchmark | 86 | 88 |
| CONUS MHS | 84 | 85 |
| ARMY | *** | *** |
| NAVY | *** | *** |
| AIR FORCE | *** | *** |
| OTHER | 84 | 85 |
| NORTH | 83 | 82 |
| North Army | *** | *** |
| North Navy | *** | *** |
| North Air Force | *** | *** |
| North Other | 83 | 82 |
| SOUTH | 83 | 85 |
| South Army | *** | *** |
| South Navy | *** | *** |
| South Air Force | *** | *** |
| South Other | 83 | 85 |
| WEST | 86 | 88 |
| West Army | *** | *** |
| West Navy | *** | *** |
| West Air Force | *** | *** |
| West Other | 86 | 88 |
| OVERSEAS | *** | *** |
| Overseas Army | *** | *** |
| Overseas Navy | *** | *** |
| Overseas Air Force | *** | *** |
| Overseas Other | *** | *** |
| Source: 2005 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||
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Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Enrollees with Civilian PCM Standard/Extra Users Active Duty Active Duty Dependents Retirees and Dependents All Users | ||