Standard/Extra Users , 2005 Composite Scores, All Regions


Standard/Extra Users , All Regions 2005 Composite Scores
	Ease of Access		Communication and Customer Service				Ratings				Prevention	Healthy Behavior
	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behavior
Trends
Benchmark	76	76	91	90	63	87	58	72	73	74	91	80
CONUS MHS	77	78	91	90	56	84	51	71	77	75	89	73
ARMY	70	73	92	90	54	81	48	70	76	72	87	74
NAVY	78	77	91	91	55	86	53	68	74	72	88	74
AIR FORCE	77	77	89	90	53	85	51	70	76	73	90	76
OTHER	78	79	92	89	56	84	52	72	78	77	90	72
NORTH	79	80	91	91	57	87	55	72	76	77	89	74
North Army	71	73	92	89	57	83	51	71	74	74	86	75
North Navy	79	79	92	91	55	89	53	69	75	78	87	74
North Air Force	79	79	87	91	45	82	45	69	78	67	94	77
North Other	80	82	91	92	59	87	57	74	77	79	90	71
SOUTH	76	75	91	88	59	83	49	69	78	73	91	72
South Army	72	73	91	92	52	84	48	69	78	67	91	78
South Navy	79	77	89	90	61	84	55	71	75	66	89	74
South Air Force	77	74	88	87	51	87	57	71	80	76	88	76
South Other	75	75	92	87	60	82	48	69	79	74	91	70
WEST	76	80	92	91	50	83	50	72	76	76	88	73
West Army	71	76	95	94	51	79	45	74	75	77	85	70
West Navy	74	74	88	91	39	79	49	62	76	68	85	68
West Air Force	76	79	92	92	61	86	51	70	71	72	88	75
West Other	77	81	92	90	48	83	50	73	77	78	88	75
OVERSEAS	71	74	91	90	50	66	47	68	78	72	90	79
Overseas Army	63	72	89	87	50	61	39	66	82	65	87	76
Overseas Navy	80	74	92	94	*******	*******	51	75	56	73	97	85
Overseas Air Force	82	82	86	88	*******	*******	45	68	72	*******	92	76
Overseas Other	71	74	95	94	*******	75	57	66	90	76	87	75
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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