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Standard/Extra Users , All Regions
Courteous and Helpful Office Staff
2005
  Courteous and Respectful Helpful
Benchmark 94 88
CONUS MHS 94 89
ARMY 94 89
NAVY 93 88
AIR FORCE 92 85
OTHER 94 90
NORTH 93 89
North Army 94 90
North Navy 94 90
North Air Force 92 82
North Other 93 89
SOUTH 94 88
South Army 94 89
South Navy 93 86
South Air Force 90 85
South Other 95 89
WEST 94 90
West Army 97 92
West Navy 90 87
West Air Force 94 89
West Other 94 90
OVERSEAS 93 88
Overseas Army 92 87
Overseas Navy 98 87
Overseas Air Force 88 85
Overseas Other 96 95
Source: 2005 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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