Standard/Extra Users , Courteous and Helpful Office Staff, All Regions


Standard/Extra Users , All Regions Courteous and Helpful Office Staff
	2003	2004	2005	Trend
Benchmark	90	91	91	0
CONUS MHS	93	91	91	-1
ARMY	90	90	92	2
NAVY	92	92	91	-1
AIR FORCE	90	92	89	-2
OTHER	93	91	92	-2
NORTH	93	93	91	-2
North Army	89	91	92	2
North Navy	92	94	92	0
North Air Force	92	94	87	-5
North Other	95	93	91	-4
SOUTH	93	90	91	-2
South Army	91	90	91	0
South Navy	93	89	89	-3
South Air Force	89	91	88	-1
South Other	94	90	92	-2
WEST	91	92	92	1
West Army	91	90	95	4
West Navy	89	91	88	-1
West Air Force	91	92	92	0
West Other	92	92	92	1
OVERSEAS	89	89	91	2
Overseas Army	92	87	89	-2
Overseas Navy	90	92	92	3
Overseas Air Force	92	92	86	-5
Overseas Other	*******	87	95	*******
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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