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Standard/Extra Users , All Regions Claims Processing |
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| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 83 | 85 | 87 | 4 |
| CONUS MHS | 82 | 84 | 84 | 2 |
| ARMY | 79 | 83 | 81 | 2 |
| NAVY | 85 | 84 | 86 | 1 |
| AIR FORCE | 81 | 87 | 85 | 3 |
| OTHER | 81 | 84 | 84 | 2 |
| NORTH | 82 | 84 | 87 | 5 |
| North Army | 75 | 80 | 83 | 8 |
| North Navy | 86 | 83 | 89 | 3 |
| North Air Force | 75 | 86 | 82 | 7 |
| North Other | 82 | 84 | 87 | 5 |
| SOUTH | 83 | 84 | 83 | 0 |
| South Army | 83 | 84 | 84 | 2 |
| South Navy | 85 | 89 | 84 | -1 |
| South Air Force | 86 | 89 | 87 | 1 |
| South Other | 82 | 83 | 82 | 0 |
| WEST | 81 | 83 | 83 | 2 |
| West Army | 82 | 88 | 79 | -2 |
| West Navy | 80 | 78 | 79 | 0 |
| West Air Force | 80 | 85 | 86 | 6 |
| West Other | 81 | 83 | 83 | 2 |
| OVERSEAS | 74 | 85 | 66 | -8 |
| Overseas Army | *** | *** | 61 | *** |
| Overseas Navy | *** | *** | *** | *** |
| Overseas Air Force | *** | *** | *** | *** |
| Overseas Other | *** | *** | 75 | *** |
| Source: 2005 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Enrollees with Civilian PCM Standard/Extra Users Active Duty Active Duty Dependents Retirees and Dependents All Users | ||||