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Active Duty , All Regions
Claims Processing
2005
  Claims Handled in a Reasonable Time Claims Handled Correctly
Benchmark 86 88
CONUS MHS 78 78
ARMY 77 78
NAVY 78 78
AIR FORCE 78 81
OTHER 76 77
NORTH 78 78
North Army 79 78
North Navy 82 82
North Air Force 77 77
North Other 72 72
SOUTH 75 76
South Army 76 75
South Navy 75 71
South Air Force 78 80
South Other 71 75
WEST 81 82
West Army 77 80
West Navy 77 79
West Air Force 82 85
West Other 86 85
OVERSEAS 73 79
Overseas Army 76 83
Overseas Navy 68 73
Overseas Air Force 70 76
Overseas Other 71 80
Source: 2005 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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