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Active Duty , All Regions Claims Processing |
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| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 83 | 85 | 87 | 4 |
| CONUS MHS | 77 | 77 | 78 | 1 |
| ARMY | 78 | 77 | 78 | 0 |
| NAVY | 74 | 76 | 78 | 4 |
| AIR FORCE | 78 | 80 | 80 | 2 |
| OTHER | 79 | 75 | 76 | -2 |
| NORTH | 70 | 75 | 78 | 8 |
| North Army | 72 | 74 | 79 | 7 |
| North Navy | 68 | 75 | 82 | 14 |
| North Air Force | 74 | 73 | 77 | 3 |
| North Other | 70 | 76 | 72 | 2 |
| SOUTH | 80 | 78 | 75 | -5 |
| South Army | 82 | 77 | 75 | -6 |
| South Navy | 78 | 76 | 73 | -5 |
| South Air Force | 78 | 80 | 79 | 1 |
| South Other | 83 | 78 | 73 | -10 |
| WEST | 82 | 79 | 81 | 0 |
| West Army | 81 | 80 | 78 | -2 |
| West Navy | 81 | 80 | 78 | -2 |
| West Air Force | 81 | 83 | 83 | 3 |
| West Other | 85 | 69 | 85 | 0 |
| OVERSEAS | 78 | 77 | 76 | -2 |
| Overseas Army | 78 | 76 | 79 | 2 |
| Overseas Navy | 70 | 76 | 70 | 0 |
| Overseas Air Force | 73 | 82 | 73 | -1 |
| Overseas Other | *** | 73 | 75 | *** |
| Source: 2005 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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