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Active Duty , North Other
Courteous and Helpful Office Staff

Courteous and Respectful
  2003 2004 2005 Trend
Benchmark 93 93 94 0
CONUS MHS 89 89 89 0
OTHER 93 93 94 1
NORTH 87 89 90 3
North Other 90 93 97 6
Out of Catchment North Region 90 93 97 7
Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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