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Active Duty , North Other Customer Service Problem Getting Help from Customer Service |
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| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 59 | 61 | 63 | 4 |
| CONUS MHS | 48 | 43 | 43 | -5 |
| OTHER | 44 | 39 | 41 | -3 |
| NORTH | 43 | 38 | 42 | -1 |
| North Other | 41 | 34 | 40 | -2 |
| Out of Catchment North Region | 44 | 36 | 39 | -5 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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