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Active Duty , North Other Claims Processing Claims Handled Correctly |
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| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 85 | 86 | 88 | 3 |
| CONUS MHS | 78 | 77 | 78 | 0 |
| OTHER | 80 | 75 | 77 | -2 |
| NORTH | 71 | 74 | 78 | 6 |
| North Other | 68 | 75 | 72 | 4 |
| Out of Catchment North Region | 69 | 75 | 72 | 4 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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