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Active Duty , South Army Customer Service Problem Finding/Understanding Written Material |
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| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 55 | 55 | 54 | -1 |
| CONUS MHS | 47 | 44 | 46 | -2 |
| ARMY | 50 | 43 | 45 | -5 |
| SOUTH | 49 | 48 | 45 | -4 |
| South Army | 55 | 50 | 49 | -6 |
| Bayne-Jones ACH | *** | *** | *** | *** |
| Brooke AMC | *** | *** | *** | *** |
| Darnall ACH | 61 | 62 | 49 | -12 |
| Eisenhower AMC | 55 | 52 | 51 | -4 |
| Fox AHC | *** | *** | *** | *** |
| Lyster ACH | *** | *** | 36 | *** |
| Martin ACH | *** | *** | *** | *** |
| Moncrief ACH | *** | *** | *** | *** |
| Reynolds ACH | *** | 46 | *** | *** |
| Winn ACH | *** | *** | 50 | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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