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Active Duty , South Army
Claims Processing

Claims Handled in a Reasonable Time
  2003 2004 2005 Trend
Benchmark 81 83 86 5
CONUS MHS 75 77 78 2
ARMY 77 77 77 1
SOUTH 78 78 75 -3
South Army 82 76 76 -5
Bayne-Jones ACH *** *** *** ***
Brooke AMC *** *** *** ***
Darnall ACH 88 78 91 3
Eisenhower AMC 82 78 74 -9
Fox AHC *** *** *** ***
Lyster ACH *** *** 74 ***
Martin ACH *** *** 76 ***
Moncrief ACH *** *** *** ***
Reynolds ACH *** *** *** ***
Winn ACH *** 66 62 ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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