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Active Duty , South Army Claims Processing Claims Handled in a Reasonable Time |
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| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 81 | 83 | 86 | 5 |
| CONUS MHS | 75 | 77 | 78 | 2 |
| ARMY | 77 | 77 | 77 | 1 |
| SOUTH | 78 | 78 | 75 | -3 |
| South Army | 82 | 76 | 76 | -5 |
| Bayne-Jones ACH | *** | *** | *** | *** |
| Brooke AMC | *** | *** | *** | *** |
| Darnall ACH | 88 | 78 | 91 | 3 |
| Eisenhower AMC | 82 | 78 | 74 | -9 |
| Fox AHC | *** | *** | *** | *** |
| Lyster ACH | *** | *** | 74 | *** |
| Martin ACH | *** | *** | 76 | *** |
| Moncrief ACH | *** | *** | *** | *** |
| Reynolds ACH | *** | *** | *** | *** |
| Winn ACH | *** | 66 | 62 | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | ||||
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