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Active Duty , South Navy Customer Service 2005 |
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| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork | |
| Benchmark | 54 | 63 | 73 |
| CONUS MHS | 46 | 43 | 62 |
| NAVY | 46 | 42 | 62 |
| SOUTH | 45 | 44 | 60 |
| South Navy | 44 | 41 | 60 |
| NBHC Mayport | 59 | 57 | 70 |
| NH Beaufort | *** | *** | *** |
| NH Charleston | *** | *** | *** |
| NH Corpus Christi | 40 | 46 | 68 |
| NH Jacksonville | 48 | 48 | 66 |
| NH Pensacola | 42 | 38 | 54 |
| Source: 2005 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | |||
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