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Active Duty , South Air Force
Courteous and Helpful Office Staff

Courteous and Respectful
  2003 2004 2005 Trend
Benchmark 93 93 94 0
CONUS MHS 89 89 89 0
AIR FORCE 92 91 90 -1
SOUTH 89 89 88 -1
South Air Force 91 90 89 -2
12th Med Grp-Randolph 91 90 96 4
14th Med Grp-Columbus *** 96 90 ***
16th Med Grp-Hurlburt Field 94 95 89 -4
17th Med Grp-Goodfellow 95 79 84 -11
20th Med Grp-Shaw 94 90 87 -7
2nd Med Grp-Barksdale 98 87 91 -6
314th Med Grp-Little Rock 94 90 96 2
325th Med Grp-Tyndall 89 92 86 -3
42nd Med Grp-Maxwell 95 91 91 -4
45th Med Grp-Patrick 94 91 95 1
59th Med Wing-Lackland 87 83 84 -3
6th Med Grp-MacDill 90 90 87 -4
72nd Med Grp-Tinker 95 90 94 -1
78th Med Grp-Robins 90 87 84 -6
7th Med Grp-Dyess 95 94 90 -5
81st Med Grp-Keesler 91 93 81 -10
82nd Med Grp-Sheppard 86 89 93 6
96th Med Grp-Eglin 91 95 94 3
Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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