Active Duty , Customer Service , South Air Force


Active Duty , South Air Force Customer Service 2005
	Problem Finding/Understanding Written Material	Problem Getting Help from Customer Service	Problem with Paperwork
Benchmark	54	63	73
CONUS MHS	46	43	62
AIR FORCE	47	46	64
SOUTH	45	44	60
South Air Force	46	47	60
12th Med Grp-Randolph	45	34	53
14th Med Grp-Columbus	*******	*******	*******
16th Med Grp-Hurlburt Field	*******	*******	*******
17th Med Grp-Goodfellow	*******	*******	*******
20th Med Grp-Shaw	59	55	71
2nd Med Grp-Barksdale	38	50	60
314th Med Grp-Little Rock	*******	*******	52
325th Med Grp-Tyndall	44	44	66
42nd Med Grp-Maxwell	33	49	65
45th Med Grp-Patrick	*******	59	62
59th Med Wing-Lackland	*******	*******	58
6th Med Grp-MacDill	51	38	47
72nd Med Grp-Tinker	39	46	54
78th Med Grp-Robins	51	51	71
7th Med Grp-Dyess	41	49	60
81st Med Grp-Keesler	*******	*******	*******
82nd Med Grp-Sheppard	59	37	72
96th Med Grp-Eglin	*******	50	*******
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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