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Active Duty , South Air Force Customer Service Problem Finding/Understanding Written Material |
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| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 55 | 55 | 54 | -1 |
| CONUS MHS | 47 | 44 | 46 | -2 |
| AIR FORCE | 50 | 46 | 47 | -3 |
| SOUTH | 49 | 48 | 45 | -4 |
| South Air Force | 48 | 49 | 46 | -2 |
| 12th Med Grp-Randolph | *** | 50 | 45 | *** |
| 14th Med Grp-Columbus | *** | *** | *** | *** |
| 16th Med Grp-Hurlburt Field | 40 | 38 | *** | *** |
| 17th Med Grp-Goodfellow | *** | *** | *** | *** |
| 20th Med Grp-Shaw | *** | *** | 59 | *** |
| 2nd Med Grp-Barksdale | 48 | 37 | 38 | -10 |
| 314th Med Grp-Little Rock | 46 | 44 | *** | *** |
| 325th Med Grp-Tyndall | 63 | 62 | 44 | -19 |
| 42nd Med Grp-Maxwell | 51 | 56 | 33 | -18 |
| 45th Med Grp-Patrick | *** | *** | *** | *** |
| 59th Med Wing-Lackland | *** | *** | *** | *** |
| 6th Med Grp-MacDill | 54 | *** | 51 | -2 |
| 72nd Med Grp-Tinker | 51 | 60 | 39 | -12 |
| 78th Med Grp-Robins | 36 | 49 | 51 | 15 |
| 7th Med Grp-Dyess | *** | *** | 41 | *** |
| 81st Med Grp-Keesler | *** | *** | *** | *** |
| 82nd Med Grp-Sheppard | *** | *** | 59 | *** |
| 96th Med Grp-Eglin | *** | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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