Active Duty , Customer Service , South Air Force


Active Duty , South Air Force Customer Service Problem Getting Help from Customer Service
	2003	2004	2005	Trend
Benchmark	59	61	63	4
CONUS MHS	48	43	43	-5
AIR FORCE	50	46	46	-3
SOUTH	49	46	44	-5
South Air Force	48	44	47	0
12th Med Grp-Randolph	*******	53	34	*******
14th Med Grp-Columbus	*******	*******	*******	*******
16th Med Grp-Hurlburt Field	48	46	*******	*******
17th Med Grp-Goodfellow	*******	*******	*******	*******
20th Med Grp-Shaw	*******	56	55	*******
2nd Med Grp-Barksdale	48	46	50	2
314th Med Grp-Little Rock	54	57	*******	*******
325th Med Grp-Tyndall	63	64	44	-19
42nd Med Grp-Maxwell	45	44	49	4
45th Med Grp-Patrick	50	*******	59	8
59th Med Wing-Lackland	*******	*******	*******	*******
6th Med Grp-MacDill	46	*******	38	-8
72nd Med Grp-Tinker	46	50	46	1
78th Med Grp-Robins	39	49	51	11
7th Med Grp-Dyess	66	49	49	-17
81st Med Grp-Keesler	*******	*******	*******	*******
82nd Med Grp-Sheppard	*******	*******	37	*******
96th Med Grp-Eglin	*******	*******	50	*******
Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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