Click for Trend data  Return to Main Page    Help
Active Duty , South Other
Customer Service
2005
  Problem Finding/Understanding Written Material Problem Getting Help from Customer Service Problem with Paperwork
Benchmark 54 63 73
CONUS MHS 46 43 62
OTHER 45 41 59
SOUTH 45 44 60
South Other 38 35 60
Out of Catchment South Region 33 37 55
Source: 2005 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
Download Page
Return to Main Page   Help
Click below to view this table by other groups
 Prime Enrollees   Enrollees with Military PCM   Active Duty   All Users