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Active Duty , South Other
Customer Service

  2003 2004 2005 Trend
Benchmark 58 62 63 6
CONUS MHS 49 51 50 1
OTHER 44 47 48 5
SOUTH 50 55 50 0
South Other 48 51 44 -4
Out of Catchment South Region 46 53 42 -4
Source: 2005 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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