Active Duty , Customer Service , West Army


Active Duty , West Army Customer Service 2005
	Problem Finding/Understanding Written Material	Problem Getting Help from Customer Service	Problem with Paperwork
Benchmark	54	63	73
CONUS MHS	46	43	62
ARMY	45	45	64
WEST	45	44	65
West Army	43	42	68
Bassett ACH	*******	*******	*******
Evans ACH	*******	*******	62
Irwin ACH	54	31	*******
L. Wood ACH	*******	*******	65
Madigan AMC	43	41	60
Munson AHC	45	41	65
R W Bliss AHC	*******	42	60
Tripler AMC	33	*******	73
Weed ACH	50	56	71
William Beaumont AMC	*******	*******	76
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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