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Active Duty , West Navy Customer Service 2005 |
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| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork | |
| Benchmark | 54 | 63 | 73 |
| CONUS MHS | 46 | 43 | 62 |
| NAVY | 46 | 42 | 62 |
| WEST | 45 | 44 | 65 |
| West Navy | 47 | 45 | 62 |
| NACC Port Hueneme | 37 | 39 | 50 |
| NBHC NAS North Island | 51 | 62 | 76 |
| NBHC NTC San Diego | 53 | 45 | 78 |
| NH Bremerton | *** | *** | 69 |
| NH Camp Pendleton | 55 | *** | *** |
| NH LeMoore | *** | *** | *** |
| NH Oak Harbor | *** | 41 | 58 |
| NH Twentynine Palms | *** | *** | 66 |
| NMC San Diego | 46 | 43 | 58 |
| NMCL Pearl Harbor | 39 | 37 | 54 |
| TRICARE Outpatient-Chula Vista | *** | *** | *** |
| Source: 2005 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | |||
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