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Active Duty , West Navy Customer Service Problem Finding/Understanding Written Material |
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| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 55 | 55 | 54 | -1 |
| CONUS MHS | 47 | 44 | 46 | -2 |
| NAVY | 49 | 50 | 46 | -3 |
| WEST | 51 | 43 | 45 | -6 |
| West Navy | 62 | 51 | 47 | -15 |
| NACC Port Hueneme | *** | *** | 37 | *** |
| NBHC NAS North Island | *** | *** | 51 | *** |
| NBHC NTC San Diego | *** | *** | 53 | *** |
| NH Bremerton | *** | *** | *** | *** |
| NH Camp Pendleton | *** | *** | 55 | *** |
| NH LeMoore | *** | *** | *** | *** |
| NH Oak Harbor | *** | *** | *** | *** |
| NH Twentynine Palms | *** | *** | *** | *** |
| NMC San Diego | *** | *** | 46 | *** |
| NMCL Pearl Harbor | *** | 30 | 39 | *** |
| TRICARE Outpatient-Chula Vista | *** | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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