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Active Duty , West Navy Customer Service Problem with Paperwork |
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| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 59 | 71 | 73 | 14 |
| CONUS MHS | 51 | 67 | 62 | 10 |
| NAVY | 54 | 67 | 62 | 7 |
| WEST | 55 | 66 | 65 | 10 |
| West Navy | 58 | 68 | 62 | 4 |
| NACC Port Hueneme | *** | *** | 50 | *** |
| NBHC NAS North Island | *** | *** | 76 | *** |
| NBHC NTC San Diego | *** | *** | 78 | *** |
| NH Bremerton | *** | *** | 69 | *** |
| NH Camp Pendleton | *** | 66 | *** | *** |
| NH LeMoore | *** | *** | *** | *** |
| NH Oak Harbor | *** | *** | 58 | *** |
| NH Twentynine Palms | *** | *** | 66 | *** |
| NMC San Diego | 55 | 73 | 58 | 3 |
| NMCL Pearl Harbor | 70 | 68 | 54 | -16 |
| TRICARE Outpatient-Chula Vista | *** | *** | *** | *** |
| Source: 2005 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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