Active Duty , Claims Processing , West Navy


Active Duty , West Navy Claims Processing Claims Handled in a Reasonable Time
	2003	2004	2005	Trend
Benchmark	81	83	86	5
CONUS MHS	75	77	78	2
NAVY	71	76	78	7
WEST	80	77	81	1
West Navy	78	75	77	-1
NACC Port Hueneme	*******	*******	82	*******
NBHC NAS North Island	*******	*******	86	*******
NBHC NTC San Diego	*******	*******	*******	*******
NH Bremerton	*******	*******	*******	*******
NH Camp Pendleton	*******	*******	*******	*******
NH LeMoore	*******	*******	*******	*******
NH Oak Harbor	*******	*******	*******	*******
NH Twentynine Palms	*******	*******	90	*******
NMC San Diego	*******	*******	69	*******
NMCL Pearl Harbor	*******	*******	*******	*******
TRICARE Outpatient-Chula Vista	*******	*******	*******	*******
Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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