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Active Duty , West Air Force Courteous and Helpful Office Staff Helpful |
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| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 88 | 88 | 88 | 1 |
| CONUS MHS | 81 | 79 | 81 | 0 |
| AIR FORCE | 83 | 82 | 81 | -2 |
| WEST | 85 | 79 | 81 | -3 |
| West Air Force | 86 | 81 | 82 | -4 |
| 10th Med Grp-USAF Academy | 74 | 79 | 80 | 6 |
| 21st Med Grp-Peterson | 84 | 79 | 82 | -2 |
| 30th Med Grp-Vandenberg | 92 | 67 | 70 | -22 |
| 341st Med Grp-Malmstrom | 81 | 81 | 79 | -2 |
| 355th Med Grp-Davis Monthan | 84 | 82 | 88 | 4 |
| 366th Med Grp-Mountain Home | 81 | 76 | 82 | 1 |
| 377th Med Grp-Kirtland | 84 | 85 | 86 | 2 |
| 3rd Med Grp-Elmendorf | 90 | 85 | 85 | -6 |
| 509th Med Grp-Whiteman | 90 | 84 | 72 | -18 |
| 55th Med Grp-Offutt | 82 | 80 | 85 | 3 |
| 56th Med Grp-Luke | 90 | 85 | 79 | -11 |
| 5th Med Grp-Minot | 88 | 83 | 76 | -12 |
| 60th Med Grp-Travis | 86 | 74 | 81 | -6 |
| 61st Med Squad-Los Angeles | 87 | 87 | 86 | -1 |
| 75th Med Grp-Hill | 90 | 87 | 80 | -10 |
| 90th Med Grp-F.E. Warren | 93 | 87 | 88 | -5 |
| 92nd Med Grp-Fairchild | 91 | 85 | 79 | -12 |
| 95th Med Grp-Edwards | 88 | 78 | 91 | 3 |
| 99th Med Grp-O'Callaghan Hosp | 92 | 82 | 80 | -12 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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