 |
 |
||
|
Active Duty , Overseas Army Customer Service 2005 |
|||
| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork | |
| Benchmark | 54 | 63 | 73 |
| CONUS MHS | 46 | 43 | 62 |
| ARMY | 45 | 45 | 64 |
| OVERSEAS | 48 | 49 | 68 |
| Overseas Army | 44 | 49 | 67 |
| 121st Gen Hosp-Seoul | 40 | 38 | 66 |
| Heidelberg Meddac | 44 | 59 | 63 |
| Landstuhl Regional Medcen | 48 | 49 | 72 |
| Wuerzburg Meddac | *** | 53 | 70 |
| Source: 2005 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | |||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | |||