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Active Duty , Overseas Army Customer Service Problem with Paperwork |
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| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 59 | 71 | 73 | 14 |
| CONUS MHS | 51 | 67 | 62 | 10 |
| ARMY | 53 | 68 | 64 | 11 |
| OVERSEAS | 63 | 68 | 68 | 5 |
| Overseas Army | 60 | 67 | 67 | 7 |
| 121st Gen Hosp-Seoul | 55 | 65 | 66 | 11 |
| Heidelberg Meddac | 65 | 63 | 63 | -2 |
| Landstuhl Regional Medcen | 46 | 67 | 72 | 25 |
| Wuerzburg Meddac | 72 | 77 | 70 | -2 |
| Source: 2005 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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