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Active Duty , Overseas Army Claims Processing Claims Handled Correctly |
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| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 85 | 86 | 88 | 3 |
| CONUS MHS | 78 | 77 | 78 | 0 |
| ARMY | 79 | 77 | 78 | -1 |
| OVERSEAS | 79 | 78 | 79 | 1 |
| Overseas Army | 77 | 79 | 83 | 5 |
| 121st Gen Hosp-Seoul | 57 | 79 | *** | *** |
| Heidelberg Meddac | *** | 71 | 85 | *** |
| Landstuhl Regional Medcen | 82 | 97 | 80 | -2 |
| Wuerzburg Meddac | *** | *** | 87 | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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