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Active Duty , Overseas Navy Customer Service Problem Finding/Understanding Written Material |
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| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 55 | 55 | 54 | -1 |
| CONUS MHS | 47 | 44 | 46 | -2 |
| NAVY | 49 | 50 | 46 | -3 |
| OVERSEAS | 52 | 50 | 48 | -4 |
| Overseas Navy | 53 | 52 | 49 | -5 |
| NH Guam-Agana | *** | *** | *** | *** |
| NH Okinawa | *** | *** | 38 | *** |
| NH Yokosuka | *** | 52 | 66 | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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