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Active Duty , Overseas Air Force
2005 Composite Scores
  Ease of Access Communication and Customer Service Ratings Prevention Healthy Behavior
  Getting Needed Care Getting Care Quickly Courteous and Helpful Office Staff How Well Doctors Communicate Customer Service Claims Processing Health Plan Health Care Personal Doctor Specialty Care Preventive Care Healthy Behavior
Benchmark 76 76 91 90 63 87 58 72 73 74 91 80
CONUS MHS 64 62 85 84 50 78 50 51 62 64 91 73
AIR FORCE 65 62 86 84 53 80 52 52 58 65 93 79
OVERSEAS 64 64 86 85 55 76 50 52 62 62 91 74
Overseas Air Force 64 64 86 84 58 73 52 53 54 58 93 79
18th Med Grp-Kadena AB 70 61 85 81 52 *** 57 56 61 57 94 76
48th Med Grp-Lakenheath 69 66 87 85 57 *** 58 55 65 60 94 82
52nd Med Grp-Spangdahlem 62 73 87 82 *** *** 45 49 43 *** 92 77
86th Med Grp-Ramstein 62 62 86 86 65 *** 49 48 55 57 93 75
Source: 2005 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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