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Active Duty , Overseas Air Force Customer Service Problem with Paperwork |
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| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 59 | 71 | 73 | 14 |
| CONUS MHS | 51 | 67 | 62 | 10 |
| AIR FORCE | 55 | 70 | 64 | 9 |
| OVERSEAS | 63 | 68 | 68 | 5 |
| Overseas Air Force | 65 | 74 | 68 | 3 |
| 18th Med Grp-Kadena AB | *** | *** | 63 | *** |
| 48th Med Grp-Lakenheath | *** | 72 | 69 | *** |
| 52nd Med Grp-Spangdahlem | 60 | 80 | *** | *** |
| 86th Med Grp-Ramstein | 60 | 77 | 66 | 6 |
| Source: 2005 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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