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Active Duty , Overseas Air Force Claims Processing Claims Handled in a Reasonable Time |
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| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 81 | 83 | 86 | 5 |
| CONUS MHS | 75 | 77 | 78 | 2 |
| AIR FORCE | 77 | 79 | 78 | 2 |
| OVERSEAS | 77 | 76 | 73 | -5 |
| Overseas Air Force | 72 | 81 | 70 | -3 |
| 18th Med Grp-Kadena AB | *** | *** | *** | *** |
| 48th Med Grp-Lakenheath | *** | *** | *** | *** |
| 52nd Med Grp-Spangdahlem | 80 | 81 | *** | *** |
| 86th Med Grp-Ramstein | 69 | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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