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Active Duty , North Army Customer Service Problem with Paperwork |
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| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 59 | 71 | 73 | 14 |
| CONUS MHS | 51 | 67 | 62 | 10 |
| ARMY | 53 | 68 | 64 | 11 |
| NORTH | 49 | 63 | 60 | 11 |
| North Army | 51 | 65 | 61 | 11 |
| Blanchfield ACH | *** | *** | 68 | *** |
| Dewitt ACH | 31 | 63 | 67 | 36 |
| Guthrie AHC | 54 | 68 | 61 | 7 |
| Ireland ACH | 59 | 61 | 47 | -12 |
| Keller ACH | *** | *** | *** | *** |
| Kenner AHC | *** | *** | 66 | *** |
| Kimbrough Amb Car Cen-Ft Meade | 52 | 72 | 60 | 8 |
| McDonald ACH | *** | *** | *** | *** |
| Walter Reed AMC | 56 | 62 | 63 | 7 |
| Womack AMC | 53 | 67 | 69 | 16 |
| Source: 2005 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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