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Active Duty , North Army Claims Processing Claims Handled in a Reasonable Time |
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| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 81 | 83 | 86 | 5 |
| CONUS MHS | 75 | 77 | 78 | 2 |
| ARMY | 77 | 77 | 77 | 1 |
| NORTH | 69 | 75 | 78 | 9 |
| North Army | 69 | 75 | 79 | 10 |
| Blanchfield ACH | *** | *** | 91 | *** |
| Dewitt ACH | *** | *** | 70 | *** |
| Guthrie AHC | 64 | 68 | 82 | 19 |
| Ireland ACH | 80 | 77 | 75 | -5 |
| Keller ACH | *** | *** | *** | *** |
| Kenner AHC | *** | *** | 92 | *** |
| Kimbrough Amb Car Cen-Ft Meade | 71 | 81 | 75 | 4 |
| McDonald ACH | *** | *** | *** | *** |
| Walter Reed AMC | 63 | 71 | 70 | 7 |
| Womack AMC | 67 | 77 | 78 | 11 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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