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Active Duty , North Army Claims Processing Claims Handled Correctly |
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| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 85 | 86 | 88 | 3 |
| CONUS MHS | 78 | 77 | 78 | 0 |
| ARMY | 79 | 77 | 78 | -1 |
| NORTH | 71 | 74 | 78 | 6 |
| North Army | 75 | 73 | 78 | 4 |
| Blanchfield ACH | *** | *** | 94 | *** |
| Dewitt ACH | *** | *** | 72 | *** |
| Guthrie AHC | 64 | 61 | 82 | 18 |
| Ireland ACH | 82 | 77 | 75 | -7 |
| Keller ACH | *** | *** | *** | *** |
| Kenner AHC | *** | *** | 83 | *** |
| Kimbrough Amb Car Cen-Ft Meade | 70 | 79 | 73 | 3 |
| McDonald ACH | *** | *** | *** | *** |
| Walter Reed AMC | 61 | 64 | 71 | 10 |
| Womack AMC | 76 | 75 | 75 | -1 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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