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Active Duty , North Navy
Courteous and Helpful Office Staff

Courteous and Respectful
  2003 2004 2005 Trend
Benchmark 93 93 94 0
CONUS MHS 89 89 89 0
NAVY 90 89 89 -2
NORTH 87 89 90 3
North Navy 89 90 89 0
NBHC Little Creek *** *** 92 ***
NBHC Navsta Sewells 97 85 86 -12
NBHC Oceana *** *** 92 ***
NH Camp Lejeune 80 79 86 6
NH Cherry Point 87 90 82 -5
NH Great Lakes 85 96 93 8
NMC Portsmouth 94 92 91 -3
NMCL Annapolis 98 96 84 -14
NMCL Patuxent River *** *** 89 ***
NMCL Quantico 88 83 89 1
NNMC Bethesda 84 92 91 7
Naval Health Care New England 90 88 90 0
Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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