 |
 |
||
|
Active Duty , North Navy Customer Service 2005 |
|||
| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork | |
| Benchmark | 54 | 63 | 73 |
| CONUS MHS | 46 | 43 | 62 |
| NAVY | 46 | 42 | 62 |
| NORTH | 47 | 42 | 60 |
| North Navy | 46 | 41 | 60 |
| NBHC Little Creek | 47 | 44 | 64 |
| NBHC Navsta Sewells | 51 | 47 | 56 |
| NBHC Oceana | 53 | 58 | 62 |
| NH Camp Lejeune | *** | 34 | *** |
| NH Cherry Point | *** | *** | 51 |
| NH Great Lakes | 41 | 36 | 67 |
| NMC Portsmouth | 46 | 45 | 63 |
| NMCL Annapolis | *** | *** | *** |
| NMCL Patuxent River | 41 | 41 | 54 |
| NMCL Quantico | 36 | 30 | 47 |
| NNMC Bethesda | 54 | 40 | 54 |
| Naval Health Care New England | 37 | 42 | 55 |
| Source: 2005 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | |||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | |||