Active Duty , Claims Processing , North Navy


Active Duty , North Navy Claims Processing Claims Handled in a Reasonable Time
	2003	2004	2005	Trend
Benchmark	81	83	86	5
CONUS MHS	75	77	78	2
NAVY	71	76	78	7
NORTH	69	75	78	9
North Navy	66	75	82	16
NBHC Little Creek	*******	*******	79	*******
NBHC Navsta Sewells	*******	*******	77	*******
NBHC Oceana	*******	*******	88	*******
NH Camp Lejeune	*******	*******	*******	*******
NH Cherry Point	*******	*******	*******	*******
NH Great Lakes	*******	*******	69	*******
NMC Portsmouth	*******	*******	90	*******
NMCL Annapolis	*******	*******	*******	*******
NMCL Patuxent River	*******	*******	81	*******
NMCL Quantico	75	70	72	-3
NNMC Bethesda	71	83	80	9
Naval Health Care New England	73	76	83	10
Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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