Active Duty , Claims Processing , North Navy


Active Duty , North Navy Claims Processing Claims Handled Correctly
	2003	2004	2005	Trend
Benchmark	85	86	88	3
CONUS MHS	78	77	78	0
NAVY	76	77	78	2
NORTH	71	74	78	6
North Navy	70	75	82	12
NBHC Little Creek	*******	*******	67	*******
NBHC Navsta Sewells	*******	*******	77	*******
NBHC Oceana	*******	*******	90	*******
NH Camp Lejeune	*******	*******	*******	*******
NH Cherry Point	*******	*******	*******	*******
NH Great Lakes	62	*******	72	10
NMC Portsmouth	*******	*******	86	*******
NMCL Annapolis	*******	*******	*******	*******
NMCL Patuxent River	*******	*******	77	*******
NMCL Quantico	78	60	69	-9
NNMC Bethesda	71	91	74	3
Naval Health Care New England	74	71	83	9
Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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