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Active Duty , North Air Force Customer Service Problem Getting Help from Customer Service |
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| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 59 | 61 | 63 | 4 |
| CONUS MHS | 48 | 43 | 43 | -5 |
| AIR FORCE | 50 | 46 | 46 | -3 |
| NORTH | 43 | 38 | 42 | -1 |
| North Air Force | 43 | 42 | 44 | 1 |
| 1st Med Grp-Langley | 47 | 42 | 32 | -15 |
| 375th Med Grp-Scott | 42 | 37 | 29 | -13 |
| 66th Med Grp-Hanscom | 49 | 38 | 32 | -17 |
| 74th Med Grp-Wright-Patterson | 57 | 32 | 54 | -3 |
| 89th Med Grp-Andrews | *** | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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