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Active Duty , North Air Force Customer Service Problem with Paperwork |
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| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 59 | 71 | 73 | 14 |
| CONUS MHS | 51 | 67 | 62 | 10 |
| AIR FORCE | 55 | 70 | 64 | 9 |
| NORTH | 49 | 63 | 60 | 11 |
| North Air Force | 52 | 63 | 64 | 12 |
| 1st Med Grp-Langley | 49 | *** | 70 | 20 |
| 375th Med Grp-Scott | 54 | 57 | 46 | -8 |
| 66th Med Grp-Hanscom | 59 | 64 | 56 | -4 |
| 74th Med Grp-Wright-Patterson | 53 | *** | 64 | 11 |
| 89th Med Grp-Andrews | *** | *** | *** | *** |
| Source: 2005 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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