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Active Duty , North Air Force Claims Processing Claims Handled in a Reasonable Time |
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| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 81 | 83 | 86 | 5 |
| CONUS MHS | 75 | 77 | 78 | 2 |
| AIR FORCE | 77 | 79 | 78 | 2 |
| NORTH | 69 | 75 | 78 | 9 |
| North Air Force | 73 | 73 | 77 | 4 |
| 1st Med Grp-Langley | *** | *** | *** | *** |
| 375th Med Grp-Scott | 73 | 75 | 64 | -9 |
| 66th Med Grp-Hanscom | *** | 73 | 76 | *** |
| 74th Med Grp-Wright-Patterson | *** | *** | *** | *** |
| 89th Med Grp-Andrews | *** | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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