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Active Duty Dependents , All Regions
Claims Processing
2005
  Claims Handled in a Reasonable Time Claims Handled Correctly
Benchmark 86 88
CONUS MHS 81 82
ARMY 81 84
NAVY 81 83
AIR FORCE 81 83
OTHER 81 81
NORTH 82 82
North Army 79 82
North Navy 86 84
North Air Force 83 87
North Other 81 79
SOUTH 80 81
South Army 79 80
South Navy 77 80
South Air Force 79 77
South Other 82 84
WEST 80 84
West Army 84 88
West Navy 78 86
West Air Force 82 87
West Other 78 79
OVERSEAS 79 84
Overseas Army 84 91
Overseas Navy 67 70
Overseas Air Force 76 79
Overseas Other 78 85
Source: 2005 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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