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Active Duty Dependents , All Regions
Claims Processing

  2003 2004 2005 Trend
Benchmark 83 85 87 4
CONUS MHS 81 82 81 1
ARMY 82 83 82 0
NAVY 79 82 82 2
AIR FORCE 82 84 82 0
OTHER 80 81 81 1
NORTH 78 79 82 4
North Army 78 80 81 3
North Navy 80 82 85 4
North Air Force 81 77 85 3
North Other 76 77 80 5
SOUTH 84 84 81 -3
South Army 86 86 80 -7
South Navy 78 81 79 1
South Air Force 84 87 78 -6
South Other 85 82 83 -2
WEST 80 84 82 1
West Army 79 83 86 7
West Navy 80 82 82 2
West Air Force 82 85 84 2
West Other 80 85 79 -2
OVERSEAS 86 82 82 -4
Overseas Army 91 84 87 -4
Overseas Navy *** *** 69 ***
Overseas Air Force 79 80 77 -2
Overseas Other 86 76 81 -5
Source: 2005 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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