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Active Duty Dependents , All Regions Claims Processing Claims Handled Correctly |
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| 2003 | 2004 | 2005 | Trend | |
| Benchmark | 85 | 86 | 88 | 3 |
| CONUS MHS | 82 | 82 | 82 | 0 |
| ARMY | 83 | 84 | 84 | 1 |
| NAVY | 81 | 82 | 83 | 2 |
| AIR FORCE | 84 | 85 | 83 | -1 |
| OTHER | 82 | 81 | 81 | -1 |
| NORTH | 79 | 79 | 82 | 3 |
| North Army | 77 | 81 | 82 | 5 |
| North Navy | 82 | 81 | 84 | 2 |
| North Air Force | 83 | 78 | 87 | 4 |
| North Other | 76 | 77 | 79 | 3 |
| SOUTH | 85 | 84 | 81 | -4 |
| South Army | 86 | 87 | 80 | -6 |
| South Navy | 78 | 81 | 80 | 2 |
| South Air Force | 85 | 87 | 77 | -8 |
| South Other | 88 | 82 | 84 | -4 |
| WEST | 82 | 85 | 84 | 2 |
| West Army | 81 | 83 | 88 | 6 |
| West Navy | 81 | 81 | 86 | 4 |
| West Air Force | 83 | 86 | 87 | 3 |
| West Other | 81 | 86 | 79 | -2 |
| OVERSEAS | 87 | 86 | 84 | -3 |
| Overseas Army | 92 | 86 | 91 | -1 |
| Overseas Navy | *** | 90 | 70 | *** |
| Overseas Air Force | 84 | 85 | 79 | -5 |
| Overseas Other | 89 | 86 | 85 | -4 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2004 and 2005
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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