Retirees and Dependents , 2005 Composite Scores, All Regions


Retirees and Dependents , All Regions 2005 Composite Scores
	Ease of Access		Communication and Customer Service				Ratings				Prevention	Healthy Behavior
	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behavior
Trends
Benchmark	76	76	91	90	63	87	58	72	73	74	91	80
CONUS MHS	71	74	91	89	58	85	59	69	72	72	90	74
ARMY	69	70	90	88	60	84	59	68	75	72	90	75
NAVY	72	73	90	89	58	87	59	67	74	72	90	74
AIR FORCE	71	72	91	89	60	86	62	69	69	72	91	74
OTHER	72	77	91	90	57	85	57	71	72	73	90	73
NORTH	72	75	91	90	58	86	59	70	74	74	91	74
North Army	66	70	90	88	59	84	59	69	75	73	90	78
North Navy	72	74	91	90	56	88	58	68	76	75	90	75
North Air Force	72	72	90	90	60	85	61	72	69	73	94	73
North Other	74	79	91	91	58	87	59	72	74	75	90	72
SOUTH	72	74	91	89	59	84	59	70	71	72	90	74
South Army	73	70	89	88	64	87	62	68	74	73	90	76
South Navy	77	77	91	91	64	88	65	73	77	71	92	72
South Air Force	71	71	92	89	59	85	62	69	70	70	91	76
South Other	71	75	91	89	58	82	55	70	70	72	90	73
WEST	71	74	91	89	57	86	59	68	72	71	88	75
West Army	69	70	92	90	60	82	60	66	75	70	88	72
West Navy	67	68	88	86	56	83	56	61	70	69	88	75
West Air Force	71	72	91	88	60	88	62	67	68	72	89	74
West Other	73	79	93	90	54	86	58	71	74	71	88	77
OVERSEAS	69	74	91	90	52	66	49	68	75	69	88	82
Overseas Army	63	70	88	86	51	60	41	64	76	68	89	81
Overseas Navy	81	82	94	96	*******	*******	60	81	72	67	94	83
Overseas Air Force	82	82	92	92	57	*******	51	70	72	71	89	84
Overseas Other	64	70	93	94	*******	76	57	65	77	72	80	69
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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